Shipping and Payment Terms
The following conditions apply:
Shipping conditions
The goods are delivered worldwide.
Shipping
Including statutory VAT.
Deliveries within Germany (DHL & Deutsche Post)
The shipping costs within Germany are only € 4.50 per shopping cart. For light small parts we charge a flat rate of only 2.50 € (large letters / BüWa goods consignment / letter consignment) shipping costs. The shipping costs for mixed goods baskets (large parts + small parts) are always calculated based on the large part ordered. For larger volumes and quantities, we commission a shipping company.
Deliveries abroad (via DHL)
For deliveries to EU countries, we charge a flat rate of € 15.90 per order, regardless of the order value.
Switzerland, Norway and Great Britain: When shipping to these countries, no German VAT is charged. You have to pay any duties, taxes and fees. Regardless of the order value, we charge a flat rate of € 19.90 per order For deliveries to other countries outside of the EU, additional fees and duties may apply.
Delivery to these countries is only possible on request.
Delivery times
Unless otherwise specified in the item description, the goods will be delivered in Germany within 1 - 3 days, in the case of deliveries abroad within 5 - 7 days after the order confirmation (if advance payment has been agreed after the time of your payment instruction).
Please note that there will be no deliveries on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made a different agreement with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Payment terms
For deliveries within Germany you have the following payment options
- Prepayment by bank transfer
- Payment by cash on delivery (plus cash on delivery fee € 4.90, there are also € 2 delivery fees, which you do not have to pay to us, but to the deliverer directly)
- Payment by direct debit (direct debit)
- Payment by PayPal Payment by invoice
- Payment by credit card (Visa, Mastecard)
- payment via immidate transfer
You have the following payment options for deliveries abroad
- Prepayment by bank transfer
- Payment by PayPal
- Payment by credit card (Visa, Mastecard)
- Payment via immidate transfer
More details on payment
We reserve the right to deliver in individual cases only against prepayment by bank transfer.
The invoice amount must be settled within 5 days when paying on account.
When paying by direct debit (direct debit), you revocably authorize us to collect the invoice amount from the specified account. The direct debit takes place when the goods are dispatched.
If you have any questions, you will find our contact details in the imprint.