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Terms of Service


The following terms and conditions apply to all orders placed through our online shop by consumers and entrepreneurs.

A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity. An entrepreneur is a natural or legal person or a legal partnership who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

The following applies to entrepreneurs: If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby contradicted; they only become part of the contract if we have expressly consented to this.


The purchase contract is concluded with

By placing the products in the online shop, we are submitting a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. The contract is concluded when you click on the order button to accept the offer for the goods in the shopping cart. Immediately after submitting the order, you will receive another confirmation by email.


The language (s) available for the conclusion of the contract: German, English

We save the text of the contract and send you the order data and our terms and conditions in text form. For security reasons, the text of the contract is no longer accessible via the Internet.


In addition to the stated product prices, there are also shipping costs. You can find out more about the amount of shipping costs in the offers and under shipping and payment terms.

In principle, you have the option of collection from, Averdiekstr. 28, 49078 Osnabrück, Germany at the following business hours: 09:00 am - 4:00 pm.


The following payment methods are generally available in our shop:

Payment in advance
If you choose the payment method in advance, we will give you our bank details in a separate email and deliver the goods after receipt of payment.

Cash on delivery
You pay the purchase price directly to the deliverer. There are additional costs of 6.90 euros.

Credit card
When you place your order, you enter your credit card details. Your card will be charged immediately after you have placed your order.

SEPA direct debit
By submitting the order, you give us a SEPA direct debit mandate. We will inform you of the date of the account debit at least one bank business day in advance (so-called prenotification). A bank business day is every working day with the exception of Saturdays, national public holidays and December 24th and 31st of each year. The account will be debited after you have received the goods.

In order to receive the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, identify yourself with your access data and confirm the payment order. The payment transaction is carried out by PayPal immediately after placing the order. You will receive further information during the ordering process.

The invoice amount is due 14 days after receipt of the invoice and the goods by transfer to our bank account. We reserve the right to offer purchase on account only after a successful credit check.

Cash on pickup
You pay the invoice amount in cash when you pick it up.


You have the statutory right of withdrawal, as described in the cancellation policy.


The goods remain our property until full payment.

For entrepreneurs, the following also applies: We reserve ownership of the goods until all claims from an ongoing business relationship have been settled in full. You may resell the reserved goods in the ordinary course of business; You assign all claims arising from this resale to us in advance - regardless of whether the reserved goods are combined or mixed with a new item - in the amount of the invoice amount, and we accept this assignment. You remain authorized to collect the claims, but we may also collect claims ourselves if you fail to meet your payment obligations. At your request, we will release the securities to which we are entitled to the extent that the realizable value of the securities exceeds the value of the outstanding claims by more than 10%.


The following applies to consumers: If goods are delivered with obvious transport damage, please report such errors to the deliverer as soon as possible and contact us immediately. Failure to lodge a complaint or to contact you has no consequences whatsoever for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or the transport insurance.


Validity of the statutory warranty law

Unless expressly agreed otherwise below, the statutory right to liability for defects applies.The following restrictions and shortened deadlines do not apply to claims based on damage caused by us, our legal representatives or vicarious agents

* in the event of injury to life, body or health
* in the event of willful or grossly negligent breach of duty as well as malice
* in the event of a breach of essential contractual obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and compliance with which the contractual partner may regularly rely (cardinal obligations)
* as part of a guarantee promise, if agreed, or

* as far as the scope of the product liability law is opened.

Restrictions on consumers

The following applies to the purchase of used goods by consumers: if the defect occurs one year after delivery of the goods, claims for defects are excluded. Defects that occur within one year of delivery of the goods can be asserted within the statutory limitation period of two years from delivery of the goods.

Restrictions on entrepreneurs

With regard to entrepreneurs, only our own information and the manufacturer's product descriptions that have been included in the contract apply as an agreement on the quality of the goods; We assume no liability for public statements by the manufacturer or other advertising statements. For entrepreneurs, the limitation period for claims for defects in newly manufactured items is one year from the transfer of risk. The sale of used goods takes place with the exclusion of any warranty. The statutory limitation periods for the right of recourse according to § 445a BGB remain unaffected.

Regulations for merchants

The duty of inspection and notification of defects regulated in Section 377 of the German Commercial Code (HGB) applies to traders. If you omit the notification regulated there, the goods are considered approved, unless it is a matter of a defect that was not recognizable during the examination. This does not apply if we have fraudulently concealed a defect.

Guarantees and after-sales service

Information on any additional guarantees that may apply and their precise conditions can be found with the product and on special information pages in the online shop.



We are always unrestrictedly liable for claims based on damage caused by us, our legal representatives or vicarious agents

* in the event of injury to life, body or health,
* in the event of willful or grossly negligent breach of duty,
* for guarantee promises, if agreed, or

* as far as the scope of the product liability law is opened.

In the event of a breach of essential contractual obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and on whose compliance the contractual partner may regularly rely (cardinal obligations) through slight negligence on the part of us, our legal representatives or vicarious agents, the amount of liability is foreseeable at the time the contract was concluded Damage limited, the occurrence of which is typically to be expected.Otherwise claims for damages are excluded.


We have submitted to the following codes of conduct:

* Trusted Shops ( [])


The European Commission provides a platform for online dispute resolution, which you can find here []. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.


you are an entrepreneur, German law applies to the exclusion of the UN sales law.

Terms and Conditions [] created with the Trusted Shops [] legal copywriter in cooperation with FÖHLISCH Rechtsanwälte [].